FAQ

Just click on the "BUY" button next to the daily deal and enter your credit card data on our secure SSL site. If the minimum number of buyers agrees to buy, then your credit card will be billed and you will be emailed your Smart Shoppers Club smart certificate to print out.

Why Might We Have A Maximum Number Of Buyers On Each Deal?

We believe that the 'might of many' allows our merchants to see a huge influx of customers. This makes it attractive to them to offer us these deals at steep discounts. Still, we wouldn't want to overwhelm them, because then our subscibers may receive inferior service and you'd have to wait to get a reservation too... By carefully managing the deals, the merchant benefits and, most importantly, our subscribers benefit, by receiving the service that they deserve.
 

How Long Do I Have To Use My Smart Shopper's Club smart certificate?

Before committing yourself to purchase the deal, check in the fine print for the deal's expiration terms. This will ensure that you won't have the whole gang turn up to celebrate Bubby's eightieth birthday, only to discover upon paying the bill  that the smart certificates for your chosen venue expired weeks ago...

Can I Give A Smart Shopper's Club smart certificate As A Gift To Someone Else?

You bet you can! It is a GREAT gift. Even if your name is on it, others can use it if you gift it to them.
Try sending a Smart Shopper's Club to those hard to please people that you love (we all know a few of those..) and you'll be delighted with the results!

Can I Use Part Of A Smart Shopper's Club smart certificate and Get A Cash Refund For The Unused Portion?

Unfortunately, the answer to this one is no!

What If The Merchant Closes Before I Can Use The smart certificate, or If They Discontinue The Service That I Bought... Can I Get A Refund?

Smart Shopper's Club stands behind its subscribers all the way, so if anything like that happens, you will get a full refund of your purchase price.

Can I Get Paid For Referring Friends To Smart Shopper's Club?

Smart Shopper's Club appreciates those who appreciate us! All you have to do to receive 'Smart Shopper's Club Bucks' is to forward our Smart Shoppers Club link to a friend. If someone creates an account with Smart Shopper's Club by filling in the registration form after clicking on your link and buys their first deal within 30 days,we will credit your Smart Shopper's Club account with $10 to be used on the next deal that you want.

What If A Bunch Of Friends Refer Me To Smart Shopper's Club... Who Gets Paid?

If you buy your first deal within 30 days, we will pay the referral reward to the first friend whose link you were sent and clicked on.

What Kind Of Discounts Does Smart Shopper's Club Offer?

We pledge to always provide discounts from 50%-90% off the original price and we will always let our subscibers know the size of the discount that they will be receiving.  If you still insist on paying the full price, well, we won't stop you!

How can I make sure I will get Smart Shopper's Club's emails?

Today's email systems employ very strict SPAM filters and new senders may be wrongfully treated as spammers. If you have not received our emails, check your Junk/Bulk folder and, add our email to your address book (ssc@smartshoppersclub.com). This will guarantee that the emails go directly to your Inbox.

Do I need to sign up a group of people in order to get the deal?

No, our vast database of subscribers will suffice. What you might want to do is to invite your friends to join you in buying the deal using Facebook, Twitter and email.

Do I have to use my smart certificate the same day of the purchase?

No. Smart certificates have an expiration date (usually from 6 months to 1 year) so you have plenty of time to redeem it. Please check each deal's terms as they do vary.

Is my personal and credit card information safe?

Yes. We take the security of your personal information very seriously and utilize 128-bit Secure Socket Layer (SSL) encryption to protect your credit card information. This is an industry standard used by many of the most well known websites in the world.
Online Payments

Can I return a smart certificate?

All transactions are final unless the merchant for which you bought the smart certificate is no longer in business or denies it for reasons beyond your control. In this case, the money you paid for your smart certificate will be returned.

Am I billed as soon as I join Smart Shopper's Club?

No! It's free to become a member of Smart Shoppers Club. When you see a deal you like, buy it by entering your credit card details.

Today’s deal is great. I would love to buy it. What do I do?

Just click the "Buy Now" button before the offer ends. You can see what time the deal will end by looking at the time clock next to the deal. 

What payment methods do you accept?

We accept Visa, Mastercard, Discover and American Express.

Once I have bought a deal, how do I use it?

You will receive a confirmation email from Smart Shopper's Club, confirming that your purchase was successful. You will also receive a seperate email receipt to be retained for your records. The actual smart certificate will be emailed to you. This email will describe how to print out your Smart Certificate and will include all the information that you need in order to redeem your smart certificate.

 You can also view your smart certificates by logging in to our site and clicking on My Stuff.

 (Please be sure to add ssc@smartshoppersclub.com, support@smartshoppersclub.com,  & info@smartshoppersclub.com  to your safe sender list so that our emails do not end up in spam. If you have not done this, and were expecting an email from Smart Shoppers Club that never arrived please check in your spam.)

I gave a smart certificate as a gift to someone but my name is still on it. Is that a problem?

This is not a problem at all. Regardless of the name on the smart certificate, it's still transferable. In most cases you can buy more than one smart certificate in your name and give them to whomever you choose. Even if those smart certificates have your name written on them, they will have unique codes that merchants will be able to track, so no worries. You can also purchase smart certificates as gifts for your friends or loved ones. You can write their name and a message on the smart certificate and it will be delivered automatically to their email address, ready to print. To do this, just click on 'Buy it for a friend'.

How can I feature my business on Smart Shopper's Club?